I purchased the advantage care plan which is an exceptional value. The only problem is that I got an appointment on line so my assumption was that it would not be a long wait for the oil change and tire rotation. I should have dropped the vehicle off because the wait was 2.5 hours. I will still use them again but will just count on dropping the car off and picking it up at my convenience.
I was able to get in ahead of time. I was treated well. The service was speedy. I was impressed. They were very professional. I would recommend them.
The service center did a great job of making sure that things were taken care of. The time to check out a small thing was stated as taking 1/2 the day, but they immediately offered an Uber to deliver me to where I needed to go. When the service was done they called and asked if I needed a ride back to the service center to pick up the vehicle. The people were very friendly and good to work with.My little problem to get fixed was returned with a "Operating within the specifications of the technical document for that part." ...
Great servicing team.
Wow. Nathalie Smith (with an h) was absolutely fantastic! She was super nice, extremely helpful, and made us very comfortable. We found a great fit and purchased a Nissan Rogue Sport. Financing was easy. Managers ( Nate Craig and Blake) checked in with us often throughout our visit too. Great customer service! Would highly recommend Ken Garff Nissan of Orem.
I always receive friendly, professional service at Ken Garff Nissan.
No high pressure sales people. Stephen B was great. Good prices and very knowledgeable about the cars they sell.
Leave Us A Review