Lonie was available as soon as I walked in for an oil change. He took great care of me and everything was done quickly.
I have owned 4 Nissans to this date and I loved all of them. Even though their transmissions have a terrible rap because Nissan seems to suck at fixing the problem I seldom had any problems with mine. I went in a month ago to trade my Nissan Rogue before the transmission gave any problems (60 K miles BTW) and I had no problem getting my very first truck, 2017 Frontier. Dayton was great and very helpful, so was Derek in the finance department, who called me a week later to resign papers because they had a "better interest rate" for me. Not sure what they did but it resulted in a shorter loan and better payment. Thanks Nissan of Orem!.
Everybody was helpful and matias the sales person always take care of me thanks guys I love my car
I had an unfortunate Transmission problem with my Altima coming back from Vacation and was stuck in Cedar City 200 miles from home. Called Ken Garff about the issue and was told that my transmission was covered under Warranty, (I did not know) Told me to have the car towed in at no cost to me and said they wouldn't be able to look at it until 5 days from then. Which to me was understandable and I would make due. Called the very next morning to make sure that my vehicle had infact arrived at their location. Only to be told that they had diagnosed my vehicle and were already working on the repairs! I had my car back and working as it should not even 24 hours later.
Customer service all around was great. Would come back and buy a car from them again. Unlike the ken garff in south town.
Great customer service, my wife took are Armada in because several warning lights kicked on, the problem was an easy fix so they didn't charge a thing even though the warranty had expired. Most other dealerships would charge an hour for 5 minutes of their time.
We had a shaky experience at first, but eventually things worked out for us - I want to give a shout out to DEREK COSTANZA who works at this Kengarff Nissan in Orem. He's the one who really helped us out. If you have any questions or are having any issues, he's the one to go to. Everyone else didn't really know what they were talking about, but when we eventually got to him, he fixed everything for us. So once again, thanks to Derek Costanza for his help, he is hands down the best worker at Kengarff Nissan in Orem. Because of Derek, I suggest buying a car from kengarff nissan in Orem - He'll make sure your taken care of and get the deal you deserve.
(Translated by Google) Excellent(Original) Excelente
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